Terms of service

OVERVIEW

This website and online store are operated by The Flight Director™. Throughout the site, the terms “we”, “us” and “our” refer to The Flight Director™.

By visiting our store and/or purchasing something from us, you agree to these Terms of Service. Please read them carefully before using the website or placing an order.

1. ONLINE STORE TERMS

By using this store, you confirm that you are legally able to enter into a contract in your country or region.

You may not use our products or services for any unlawful or unauthorised purpose.

2. PRODUCTS

We make every effort to display our products, colours and designs as accurately as possible. However, colours and appearance may vary slightly depending on your screen, garment, printing process and other factors.

Many of our products are produced to order by third-party fulfilment partners.

We reserve the right to modify or discontinue products, designs, prices or availability at any time.

3. ORDERS

All orders are subject to acceptance and availability.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, payment issues or product availability.

If we cancel an order after payment has been taken, the appropriate refund will be issued.

Please ensure that your delivery address and order information are correct before submitting your order.

4. PRICING & PAYMENT

Prices displayed on the store are shown in the applicable currency and may include or exclude taxes depending on your location and how the store is configured.

Shipping charges and any applicable taxes will be shown during checkout where possible.

International customers may also be responsible for customs duties, import taxes or other charges imposed by their country.

5. SHIPPING & DELIVERY

Delivery estimates are provided as a guide and are not guaranteed unless expressly stated otherwise.

Orders may be produced and shipped by third-party fulfilment partners and may be dispatched from different locations depending on the product and delivery destination.

We are not responsible for delays outside our reasonable control.

6. RETURNS & REFUNDS

Returns, refunds and exchanges are governed by our Return & Refund Policy.

Nothing in these Terms of Service or our Return & Refund Policy limits any statutory consumer rights that cannot legally be excluded.

7. INTELLECTUAL PROPERTY

All The Flight Director™ branding, logos, graphics, artwork, designs and other original content displayed on this store are owned by or licensed to The Flight Director™, unless otherwise stated.

They may not be reproduced, copied, distributed, sold or used commercially without permission.

8. THIRD-PARTY SERVICES

We may use third-party providers to operate parts of our store, process payments, manufacture products, fulfil orders and provide delivery services.

Your use of certain third-party services may also be subject to the relevant provider's terms and policies.

9. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

10. LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the extent permitted by applicable law, we will not be responsible for losses that were not reasonably foreseeable when you entered into a contract with us or losses resulting from circumstances outside our reasonable control.

Nothing in these Terms affects your statutory consumer rights.

11. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The latest version will be made available through our store.

Changes will apply from the date they are published and will not affect rights that have already arisen under applicable law.

12. GOVERNING LAW

These Terms are governed by the laws applicable to our business, subject to any mandatory consumer protections that apply in the country or region where you live.